Welcome to our FAQ page, where all your burning questions about Featherly jewelry get answered! Whether you're curious about caring for your pieces, personalization options, or shipping info, we’ve got you covered with all the good vibes and details you need.
FAQs
Frequently Asked Questions
Bracelets
There are two sizes stocked on the website: standard (7”) and large (7.5”). However, we do offer custom sizing on any bracelet style!
The difference in bead sizes is all about the look and feel! Our Mini Stacker uses 6mm beads, giving you a more delicate, subtle vibe—perfect for layering. The Stacker size uses 8mm beads, which offer a bolder, more statement-making look. Both are fab for stacking, so you can mix and match to your heart’s content!
If you need a smaller or larger size, just order the size closest to what you need. At checkout, pop the exact size in the order notes before submitting your order. We’ll take care of the rest! Please allow an extra 2-4 business days to craft your perfect fit.
Each Featherly bracelet is handmade with love, using high-quality semi-precious stones that bring all the good vibes! Just like a peacock feather, no two pieces are exactly the same—each one is uniquely yours. Because of the natural beauty of gemstones, you may notice slight variations in color and size, but that’s what makes them so special!
To keep your bracelets looking their best, remember to remove them before exposure to water, chlorine, or beauty products like lotion, hairspray, and perfume. As with any jewelry, it’s best to take them off before sleeping or working out. Here's a tip: gently roll your bracelets over your wrist to preserve their quality and stretch. Treat your bracelets with care and all the good vibes they bring!
Necklaces
Our necklaces are crafted from premium 925 sterling silver and plated with rhodium. Our gold necklaces are 925 sterling silver plated in 18k gold and sealed with a protective coating to help preserve the color.
All necklaces are adjustable with a built-in extender chain! Most necklaces range from 16 inches to 18 inches., perfect for layering or customizing the fit. If you want added length, you can purchase a necklace extender for an extra 2 inches!
We recommend avoiding wearing your necklaces in water. Remove them before exposure to water, chlorine, and products like lotion, hairspray, makeup, and perfume. For the best care, take your necklace off before sleeping or physical activity. Treat your jewelry with care and good vibes to keep it looking beautiful for years to come!
Shipping/Shopping
You can email us at hello@featherlyvibes.com
We’ve got you covered with FREE shipping on all U.S. orders over $50! For orders under $50, standard shipping is just $4 through USPS. Whether you’re treating yourself or grabbing a gift, we’ll get your favorite pieces to your door with ease!
Yes! We offer FREE local delivery. If you live in Berwick, PA, the radius is set for 15 miles. If you are close to Berwick, and the website is not accepting your address because of distance, please email or message us to see if we can accommodate you.
Yes, we ship all over the world! Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals!
Most orders ship within 1-2 business days, and for U.S. orders, delivery usually takes 2-4 business days via USPS. Need it faster? You can upgrade to Priority Mail for quicker shipping! Between processing and shipping, your order will typically arrive in less than a week, but most times it's at your door within 2-4 business days. For our international customers, delivery takes about 7-16 business days. All delivery details will be included in your confirmation email!
All orders ship from Berwick, Pennsylvania. Thank you for supporting a woman-owned small business! :)
Right now, our jewelry is sold online only and through our wholesale accounts. We do occasionally participate in local pop up events and vendor shows. Follow @featherlyvibes on Facebook or Instagram for show announcements!
Featherly Wholesale Locations:
Lauren Nicole's Salon
300 E 2nd Street
Bloomsburg, PA 17815
laurennicolessalon.com
Mindfully Aligned Energy Spa
363 N Market St
Berwick, PA 18603
mindfullyaligned.org
Troop 47 Co.
320 Mill St,
Danville, PA 17821
troop47.co
Returns/Exchanges
We want nothing but good vibes! You may exchange or return your Featherly jewelry within 30 days of receiving your order. Your item or order must be returned in the same condition delivered. Please contact hello@featherlyvibes.com to setup a return or exchange. Return shipping costs are the responsibility of the customer. You will receive a full refund on your returned item once it is received.
Please note: gift cards, custom pieces, and permanently discounted or marked down jewelry from the sale collection are considered Final Sale and are not eligible for return or exchange
If your order is incorrect due to our error, we will happily accommodate you to make it right! Please email at hello@featherlyvibes.com with your order number. If you need to return items, we will email you a prepaid shipping label to send your items back to us.
Other
Yes! Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees. Gift cards can be redeemed online or at in person events/ shows.
Featherly LLC is a registered business in Pennsylvania.Sales tax is charged on orders that ship to a Pennsylvania address. Sales tax is automatically calculated by our shopping cart provider based on recipient's zip code.
Yes, we offer customization on select pieces! While not all of our jewelry is customizable, we do offer personalized options like our initial necklaces and custom personalized bracelets. Plus, if you need a bracelet in a specific size, we’ve got you covered—we can customize any bracelet to fit you perfectly! If you’re looking for a different custom option, feel free to email us at hello@featherlyvibes.com, and we’ll help you create something special.